Content Policy

FeedMarch is a public platform for consumers to express product wishes and rank how brands respond. Posts should be specific, constructive, and grounded in the user's direct experience with a product or service.

We are not a complaint board, not an aggregation of secondhand reports, and not a space for personal attacks. We are a brand-accountability layer where verifiable demand translates into measurable corporate response.

• —Specific product wishes addressed to a named brand or product (e.g., "Add offline lyrics to Spotify Premium").
• —Honest critique of a feature, policy, or experience tied to a specific product or service.
• —Evidence-based comments: screenshots, links to official documentation, support tickets you filed, public reviews you authored.
• —Constructive ideas for improvement.
• —Voices (verified or unverified) added to existing wishes.

The following content is removed when detected by automated filters, flagged by other users, or reviewed by moderators:

• —Illegal content: CSAM, content depicting violence against persons, content facilitating illegal activity. Such content is removed when detected and, where applicable, reported to the relevant authorities.
• —Personal attacks and harassment: targeting named individuals (including brand employees) with abuse, slurs, doxxing, or threats.
• —Defamation: false statements of fact about identifiable persons or entities. Opinions clearly framed as opinions are allowed; assertions of fact must be true or verifiable.
• —Spam and low-effort content: repetitive posts, off-topic content, promotion of unrelated products, content posted in bulk by the same user across many wishes.
• —Impersonation: claiming to represent a brand without authorization, or posting as another user.
• —Manipulated voting: coordinated brigading, sock-puppet accounts, paid promotion of wishes. Spec 01 (Sybil Resistance) catches most of these automatically.

FeedMarch uses a layered approach:

• —Automated screening: wish text is checked against the OpenAI moderation API and FeedMarch's content-risk filter at post time. Clear violations are blocked outright; ambiguous cases are flagged for human review.
• —User reports: any user can report a wish or comment. Three reports auto-hide the content pending human review.
• —Human review: auto-hidden and reported content is reviewed by a FeedMarch moderator.
• —Appeals: if your content is removed and you believe the decision was wrong, you can appeal by emailing appeals@feedmarch.com.

FeedMarch respects intellectual property. If you believe your copyrighted work has been posted without permission, file a DMCA notice with our designated agent. See the User Terms §9 (DMCA) or contact dmca@feedmarch.com for instructions.

Brands have specific obligations on FeedMarch. The following constitutes misuse and triggers enforcement under the Company Terms:

• —Posting under multiple accounts to dilute wish volume against your own products.
• —Coordinating brigading or sock-puppet attacks against competitor brands.
• —Misrepresenting response status (e.g., marking a wish "shipped" when nothing changed).

Confirmed misuse may result in removal of the brand profile and reporting to applicable regulators where deceptive trade practice is alleged.

For content issues: use the in-product Report button on any wish or comment.

For brand misuse: email trust@feedmarch.com with screenshots and context.

For legal process and DMCA: see User Terms §9.

For appeals: appeals@feedmarch.com.